The Zanzibar Revenue Authority's official registry tracking compliance of PMS suppliers and hospitality operators with mandatory system integration requirements.
18 May 2026, 23:59:59 EAT
All PMS suppliers and properties must be compliant before this deadline.
This portal is published and maintained by the Zanzibar Revenue Authority (ZRA) as the official source of compliance status for hospitality sector entities subject to mandatory system integration requirements.
ZRA publishes and maintains the official compliance status of all regulated hospitality entities against mandatory system integration requirements.
A transparent, publicly accessible registry listing every PMS vendor and hospitality operator with their current compliance status.
Access the relevant laws, regulations, official notices, and ZRA guidance documents in one organised, easy-to-navigate location.
Stay informed with the latest compliance deadline announcements, regulatory updates, and enforcement actions from ZRA.
ZRA's compliance requirements apply across five distinct sectors of the Zanzibar hospitality industry. Each has specific obligations under the applicable legislation.
Property Management System vendors must register as taxpayers and integrate with both the ZAN Gateway and VFMS.
Registry LiveLicensed hotels must register with ZRA and operate exclusively on ZRA-approved PMS systems before the deadline.
Registry LiveOperators of short-term rental accommodation must register and connect to ZRA-approved booking systems.
Coming SoonOTAs facilitating Zanzibar bookings must integrate with ZRA reporting systems and fulfil withholding tax obligations.
Coming SoonLicensed agents must register with ZRA and ensure all commission income is properly reported through approved systems.
Coming SoonThis portal is an official service of the Zanzibar Revenue Authority (ZRA). Compliance status reflects ZRA's own records of taxpayer registration and system integration. For enquiries, contact ZRA directly at compliance.zanrevenue.org.
Live registry of PMS vendors, hotels, and other hospitality operators with their current ZRA compliance status.
Total Suppliers
25
Compliant
1
Non-Compliant
24
Compliance Rate
4%
1 of 25 vendors fully compliant
Supplier compliance is required for hotels to operate legally. A hotel using a non-compliant PMS is itself at risk of enforcement action.
1 fully compliant with ZRA · 24 not yet compliant · 25 vendors tracked
| ZRA Taxpayer Reg. | ZAN Gateway Integration | VFMS Integration | Full Historical Data | 100% Client Coverage | |||
|---|---|---|---|---|---|---|---|
| HotelOnline | Compliant | Yes | Yes | Yes | Yes | Yes | View |
| CENTRINO TECHNOLOGIES | Non-Compliant | No | No | No | No | No | View |
| Cloudbeds | Non-Compliant | No | No | No | No | No | View |
| ECHO | Non-Compliant | No | No | No | No | No | View |
| Ericsoft | Non-Compliant | No | No | No | No | No | View |
| FortuneNext | Non-Compliant | No | No | No | No | No | View |
| Hotelogix | Non-Compliant | No | No | No | No | No | View |
| IDS Next | Non-Compliant | Yes | No | No | No | No | View |
| NEXA | Non-Compliant | Yes | No | No | No | No | View |
| Nightsbridge | Non-Compliant | No | No | No | No | No | View |
| Odis | Non-Compliant | No | No | Yes | No | No | View |
| OperaNovacom | Non-Compliant | Yes | No | Yes | No | No | View |
| OperaACT | Non-Compliant | No | No | No | No | No | View |
| OperaRumbo | Non-Compliant | No | No | No | No | No | View |
| PAN Hospitality | Non-Compliant | Yes | No | No | No | No | View |
| Pesapal | Non-Compliant | Yes | No | No | No | No | View |
| Profitrooms | Non-Compliant | No | No | No | No | No | View |
| ProtelSerenissima Protel | Non-Compliant | Yes | No | Yes | No | No | View |
| Resrequest | Non-Compliant | Yes | No | No | No | No | View |
| SABEE | Non-Compliant | Yes | No | No | No | No | View |
| Scrigno | Non-Compliant | No | No | No | No | No | View |
| SEMPER | Non-Compliant | Yes | No | No | No | No | View |
| V WHOTEC | Non-Compliant | No | No | No | No | No | View |
| WinhmsWintech | Non-Compliant | Yes | No | No | No | No | View |
| Yanolja Cloud Solution | Non-Compliant | Yes | Yes | Yes | No | No | View |
All applicable legislation and official guidance documents governing ZRA hospitality compliance obligations.
ZRA Notice
Official ZRA notice requiring all hotels, accommodation providers, and property operators to mandatorily register and integrate their Property Management Systems (PMS) with ZRA systems for tax compliance and revenue monitoring.
View official document
ZRA Public Notice
Official ZRA public notice outlining the legal obligation for businesses to register and integrate their ICT systems with Zanzibar Revenue Authority (ZRA) systems. Includes a downloadable PDF with full details.
View official document
Act No. 11 of 2022
Establishes and reconstitutes the Zanzibar Revenue Authority, defining its mandate, governance structure, powers of enforcement, and administration of all revenue laws in Zanzibar.
View official document
Act No. 7 of 2009 (Consolidated 2025)
Governs the administration and procedures for all taxes in Zanzibar, including taxpayer registration, filing obligations, assessments, objections, appeals, enforcement powers, and penalties applicable to hospitality operators and PMS vendors.
View official document
ZRA Compliance Guidelines
Official ZRA compliance guidelines outlining tax obligations, registration requirements, and system integration rules for hotels, accommodation providers, and online travel agencies (OTAs) operating in Zanzibar.
View official document
Compliance deadline updates, enforcement actions, and regulatory changes affecting the Zanzibar hospitality sector.
Answers to the most common questions about ZRA hospitality compliance requirements.
The mandatory compliance deadline is 24 April 2026 at 23:59:59 EAT. After this date, ZRA will commence enforcement actions against non-compliant entities, which may include removal from approved supplier lists, tax assessments, penalties, and in serious cases, referral for further regulatory action.